9. Basic Elements of Beneficiary Accountability

At a minimum, Afghanistan DMT project staff should:

Provide information to beneficiaries and other stakeholders on agency’s background and objectives, project plans, targeted beneficiaries and assistance entitlements.

Consult with beneficiaries and other stakeholders at the beginning of the project and regularly throughout the project. This consultation will be about:
i). Needs and aspirations of beneficiaries. ii). The project plans. iii). The entitlement of beneficiaries. iv). Feedback from stakeholders on project plans and expected results.
v). Project to report to beneficiaries and other stakeholders on progress.
vi).Beneficiaries to explain to the agency how the project is meeting their needs and the difference the project is making in their lives.

Establish systematic feedback handling mechanisms that enable the agency to:
Explain feedback handling mechanisms to beneficiaries and stakeholders.
Respond, adapt and evolve in response to feedback received, and explain to all stakeholders the changes made and/or why change was not possible.

Establish systems to capture learning from the programme. The basic principle is to document feedback and to continually reflect on learning.

For further information contact;

Paul Gol, dmt-afghan-ao@tearfund.org